Customer service

Our customer service is available 24/7.
You can contact us in different ways.
Choose the method that suits you best.

Written
Zensi
Machineweg 36
1432ET Aalsmeer
(no visiting address)
Response time within 3 working days after receiving letter

Phone
Direct telephone contact is possible via number +31848840801
Response time within 60 seconds
Available on workdays Mon / Fri from 9 a.m. to 5 p.m.
When busy, you can leave a voicemail message with your telephone number and callback request. Indicate your preference in day and time. Also state the subject and, if applicable, your order number.
Call costs (€ 0.04 p / g + € 0.8 p / m)

Chat
Via the Zendesk Chat at the bottom right of the screen
If we are not online, you can also leave messages there.

Email form
Via the form below
Answered 24/7 within 4 hours between 06:00 and 23:00
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